Frequently Asked Questions

Everything you need to know about your TAPSTER electronics purchase.

What kind of warranty comes with TAPSTER products?

All TAPSTER electronic devices come with a standard 12-month manufacturer's warranty that covers hardware defects and technical malfunctions under normal use conditions.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout which can deliver your gadgets within 24-48 hours.

What is your return policy for opened electronics?

We offer a 30-day return policy. If the item is opened but in like-new condition with all original packaging and accessories, you are eligible for a full refund or exchange.

Do you offer international shipping?

Yes, TAPSTER ships to over 50 countries worldwide. Please note that international orders may be subject to local import duties and taxes upon arrival.

Are the devices compatible with both iOS and Android?

Most TAPSTER smart devices are designed for cross-platform compatibility. Please check the 'Specifications' section on the individual product page for specific OS requirements.

Is it safe to pay with my credit card on your site?

Absolutely. We use industry-standard SSL encryption and are PCI-DSS compliant to ensure that your payment information is processed securely and never stored on our servers.